We listened. We've improved our customer service.
We’re thrilled to announce a major improvement in our customer service experience at Avanti! We’ve launched a new ticketing system designed to enhance how we track and resolve your support requests. With this upgrade, you can expect faster response and resolution times, improved communication, and support that’s tailored specifically to your needs.
Additionally, we’re introducing real-time feedback with a brief 3-question survey following the resolution of your request. Your input is invaluable in helping us refine our service, so please share your thoughts and help us continue to improve. We’re excited about this change and look forward to providing you with even better support!
We listened. We're here. We're Avanti.